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- Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.).
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Answer inquiries about company.
- Greet visitors warmly and make sure they are comfortable.
- Schedule meetings and conference rooms.
- Ensure reception area is tidy.
- Coordinate office activities.
- Gather personal and insurance information.
- Hand out employee applications.
- Schedule follow-up appointments.