Online Admission

Quality Audit Executive

JOB DESCRIPTION

Job Title: Quality Audit Executive

Department: Quality Assurance

Location(s): Corporate Office           

Reports to: Sales Manager/Sr. Manager

Date: 30/10/2021 – 03/11/2021

Time: 11am – 3pm

Salary Range: 25k to 45k (Net take home), Any exceptions to be approved by HOD & Directors.

Minimum Requirement:

Qualifications: Any Degree, Diploma.

Experience: 3 years, 1 plus in similar role.

Age: 25 to 35yrs preferable.

Location: In and around Thane Preferable.

 

Objective

The Objective of this role is to audit calls and share feedback and reports as per process.

Job Description: (Please share a complete list of responsibilities)

  • Audit calls as per process
  • Share timely feedback
  • Prepare and Share audit reports
  • Coach, mentor and train team on product and process

 

Other requirements:

Doing a similar Job in any industry.

Behavioural & Technical Competencies:

Skills & Competencies required to perform the job

  • Excellent communication and public speaking skills.
  • Ability to identify process gaps on calls and share feedback as per process.
  • Continuous improvement of quality scores
  • Provide coaching
  • MS Office – Word, Excel, PowerPoint
  • Excellent Presentation skills
  • Data management and Analytics.

Apply Online

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