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What Qualifications Do You Need For Cabin Crew?

To those who love aviation, the sky is home!

For one who wants to travel for a living, a career as a cabin crew or flight attendant is an ideal option. It is an exciting career path that offers an excellent opportunity to explore new destinations and meet people from different walks of life. Here’s a guide on how to start and advance your career as a cabin crew.

Get the qualification

There is much more to being a cabin crew or flight attendant than just serving food and beverages on an airplane. Therefore, some airlines require cabin crew members to take professional qualification courses. So, you can pursue a cabin crew course to improve your chances of getting hired. The flight attendant or air hostess training program comprises theoretical as well as practical components to train you in:

  • Safety and emergency procedures
  • Safety equipment
  • Fire fighting
  • First aid
  • Galley management
  • Food and Beverage services
  • Product knowledge
  • Passengers care and customer relations
  • Grooming
  • Aircraft knowledge
  • Customs and immigration regulations
  • Crew resource management

To qualify for cabin crew courses, you must:

  • Be at least 18 years of age (21 for some airlines)
  • 10+2 passed in any stream with English subject.
  • Have a good level of physical fitness
  • Have colour-normal vision
  • Have a valid passport with no restrictions for the destinations the airline travels to
  • Have excellent communication skills
  • Have exceptional customer service skills
  • Have team working skills
  • Have numeracy skills (for handling cash, including foreign currency)
  • Be flexible in working unsocial and irregular hours
  • Be confident in dealing with a range of people
  • Be tactful and diplomatic, and assertive when required
  • Be able to work in a confined space
  • Be able to diffuse situations calmly and quickly

Key role and responsibilities

If you’re considering becoming a cabin crew member, it’s also important that you gain a thorough understanding of what exactly the role entails. Cabin crew members are tasked with looking after airline passengers and ensuring they have a safe, comfortable, and pleasant flight. The responsibilities entail:

Attending a pre-flight briefing about the flight and its schedule (you’ll also be informed about things like passengers with any special requirements, for example, diabetic passengers)

  • Carrying out pre-flight duties, including ensuring there are enough supplies on the plane and that emergency equipment is working properly
  • Greeting and welcoming passengers on board and directing them to their seats
  • Carrying out safety demonstrations
  • Ensuring all hand luggage is securely stored away
  • Checking all seat belts and galleys are secure before take-off
  • Making sure passengers are comfortable during the flight
  • Serving meals and refreshments
  • Selling duty-free goods to passengers and advising them on any allowance restrictions
  • Making announcements on behalf of the pilot
  • Answering passengers’ questions
  • Reassuring passengers in the event of an emergency, and ensuring they follow safety procedures correctly
  • Giving first aid, where necessary
  • Making sure passengers disembark the aircraft safely
  • Checking there is no luggage, stowaways or suspicious items left on board
  • Writing a flight report, noting any unusual incidents

Employment outlook

As per the study by experts employment of flight attendants is projected to grow 17% from 2019 to 2029.

The demand for flight attendants is very high as the number of passengers is growing rapidly, and there is a high rate of turnover in flight attendant numbers. As a result of this increased traffic, the need for flight attendants or cabin crew is growing at a high pace.

If you aspire to leverage this opportunity, it’s important to acquire aviation course certification.

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