Practical:
Demonstrative and participatory practical will help candidates learn how to interact with customers to resolve complaints, process orders, and provide information about the company’s products and services.
5% job growth is projected of customer service advisors by 2026!
As Customer Service Advisor are playing a vital role in the automotive repair industry, there is fittingly a constant demand for well-trained and certified Service Consultants, with immediate job openings on a continuous, yearlong basis.
Jobs for skilled and certified CSA won’t obsolete on the advent of Industry 4.0 as they offer in-person support and specialized expertise which technologies can’t provide. With the relevant experience and qualification, you will find yourself in demand!!!
10th & Above
21 – 30 Years
3 Months
1 Month
2 Months
Practical:
Demonstrative and participatory practical will help candidates learn how to interact with customers to resolve complaints, process orders, and provide information about the company’s products and services.
On-the-Job-Training:
Students are placed for on-the-job-training to gain practical knowledge in the real working environment and get hands-on experience from professionals.
Study Tours:
To allow our students to explore the latest advances in the automotive industry, industrial visits to leading workshops & manufacturing plants are organized for them.
Industry-expert Faculty:
Taught by industry experts, students will master the skills needed to become the future leaders of your dealership.
Avail Easy EMI finance for all course
Attractive Features:
Finance your child’s education with this easy-to-avail loan.
With plenty of Customer Service Advisors, what makes you stand out from the crowd to get a high paying position?
Upgrading your skills and broadening your knowledge can make you stand out among your peers. Increase your ability to articulate to the employer how you can make a difference in the workforce. Enroll in Customer Service Advisor certification course and become a certified CSA. Learn the key aspects of automotive business operations with a specific focus on customer service from highly experienced trainers. The course prepares candidates to deliver industry-leading customer service while expanding sales opportunities. So, get ready to accelerate your career in the automobile industry as customer service advisor by enrolling to the course comprising of 1-month theory and 2-month paid on-the-job-training.
The fundamental topics covered in Customer Service Advisor course:
Great Customer Service: Students will learn how to deal with customers on their visit and answer their question in the best possible way.
Communication Skills: The leaners will develop excellent communication skills and become skilled in explaining repairs to the customers. They can help them understand what repairs will be performed on their vehicle and why it is required.
Demonstrate Responsibility: The customers visiting the workshops need reassurance that their vehicles are repaired properly without any delay. You will be learning how to deal with unhappy customers by offering a solution to the problems and give them a positive experience.
Our placement cell, Capable Workforce has professional collaborations and alliances with leading workshops and garages in the country to place our students for paid On-the-Job-Training. It offers an excellent opportunity to explore the latest innovations by participating in activity-based workshops.
Certificate in Automobile Engineering was a wonderful Automobile course that had helped me immensely! CEDP is a skilful institute and gives 100% job guarantee in best of the brands. This course is well worth your time and energy.
Currently working with Mercedes Benz
I was very much passionate about bikes and cars and always dreamt of making a lucrative career as an automobile professional. Thanks to CEDP Skill Institute which helped me make my dream come true. The internship at which I was placed allowed for professional growth as I learned more about the automobile technician profession. I am currently working with Abhishek TVS Asalpha as a Senior Service Advisor
Abhishek TVS Asalpha.
I am glad that I chose CEDP Skill Institute for pursuing Certificate in Automobile Technician course. The valuable guidance and support from faculties has helped enhance my skills. It is a dream come true to set up my own workshop – Multi Brand Workshop of Cars in Palghar. Thanks to CEDP for all the support and giving me excellent opportunities to equip myself with the apt skills.
Owner – Multi Brand Workshop of Cars
I am really grateful to my teachers. Their guidance was really helpful and I have been able to do so well in academics with their immense support. The knowledge and industry-relevant skills I had gained during the course have helped me make my dreams come true. I have designed 10-feet-long bike, Adler Rider out of junk and spare parts.
Bike Designer
Teacher’s all-time support and teaching methodologies have proved to be very fruitful for me and gave me the confidence to pursue my career. Thanks to the wonderful faculty who helped me hone my skills in this field. And today, I am running and managing Royal Enfield Service Centre in Palghar. Thank you CEDP for your guidance and support.
A skilled customer service advisor always strives to create a good rapport with his customers. He should have full understanding of his businesses’ functions and services.
Customer service advisors interact directly with potential, new and existing clients. They help customers with complaints and questions, provide information about products and services etc.
A certificate in Customer Service Advisor program can help the candidates get hired by various car and bikes dealerships.
Along with a certification, you must have excellent communication, problem-solving and organizational skills.
Most of the service advisors get a commission on selling the services.