Online Class Timetable

Customer Service Advisor (CSA)

  • 100
  • Tie-ups with Automobile Companies
  • 10
  • +
  • Years of Experience in Auto Industry
  • 100
  • %
  • Industry Exposure

Core Benefits of pursuing a career as a Customer Service Advisor

  • Get hired by automobile dealerships across country.
  • Opportunities to grow in a career with rich experience and right skills.
  • Jobs for skilled and certified CSA won’t obsolete on the advent of Industry 4.0 as they offer in-person support and specialized expertise which technologies can’t provide.

Customer Service Advisor (CSA)

5% job growth is projected of customer service advisors by 2026!

As Customer Service Advisor are playing a vital role in the automotive repair industry, there is fittingly a constant demand for well-trained and certified Service Consultants, with immediate job openings on a continuous, yearlong basis.

Jobs for skilled and certified CSA won’t obsolete on the advent of Industry 4.0 as they offer in-person support and specialized expertise which technologies can’t provide. With the relevant experience and qualification, you will find yourself in demand!!!

How will you become a skilled CSA?

You can level up your career and become eligible to obtain high-paying jobs.

How? Watch now!!!

Eligibility

10th & Above

Age

21 – 30 Years

Total Duration

3 Months

Theory

1 Month

On-Job-Training

2 Months

Steps to make you pro

Practical:
Demonstrative and participatory practical will help candidates learn how to interact with customers to resolve complaints, process orders, and provide information about the company’s products and services.

On-the-Job-Training:
Students are placed for on-the-job-training to gain practical knowledge in the real working environment and get hands-on experience from professionals.

Study Tours:
To allow our students to explore the latest advances in the automotive industry, industrial visits to leading workshops & manufacturing plants are organized for them.

Industry-expert Faculty:
Taught by industry experts, students will master the skills needed to become the future leaders of your dealership.

What will you learn?

  • Communication skills
  • Effective ways of greeting
  • Pre-work order preparation
  • Selling approaches and techniques
  • Repair order techniques
  • Service strategies
  • Customer interaction skill levels
  • Upselling opportunities

Easy EMI education loan

Avail Easy EMI finance for all course

Attractive Features:

  • Instant education loan approval
  • Simplified EMI options
  • Minimal documentation
  • Low interest rate

We have collaborated with Bajaj Finserv to provide financial assistant to all our students. Parents facing fee payment difficulties caused by the pandemic can now apply for Education Loan schemes.

Finance your child’s education with this easy-to-avail loan.

Career opportunities if you have Customer Service Advisor certification by your side

  • Automotive Service Advisor
  • Service Manager
  • Work with automobile shops and dealerships across country

Overview of Customer Service Advisor Course

With plenty of Customer Service Advisors, what makes you stand out from the crowd to get a high paying position?

Upgrading your skills and broadening your knowledge can make you stand out among your peers. Increase your ability to articulate to the employer how you can make a difference in the workforce. Enroll in Customer Service Advisor certification course and become a certified CSA. Learn the key aspects of automotive business operations with a specific focus on customer service from highly experienced trainers. The course prepares candidates to deliver industry-leading customer service while expanding sales opportunities. So, get ready to accelerate your career in the automobile industry as customer service advisor by enrolling to the course comprising of 1-month theory and 2-month paid on-the-job-training.

The fundamental topics covered in Customer Service Advisor course:

Great Customer Service: Students will learn how to deal with customers on their visit and answer their question in the best possible way.

Communication Skills: The leaners will develop excellent communication skills and become skilled in explaining repairs to the customers. They can help them understand what repairs will be performed on their vehicle and why it is required.

Demonstrate Responsibility: The customers visiting the workshops need reassurance that their vehicles are repaired properly without any delay. You will be learning how to deal with unhappy customers by offering a solution to the problems and give them a positive experience.

Assured Industry Exposure

Our placement cell, Capable Workforce has professional collaborations and alliances with leading workshops and garages in the country to place our students for paid On-the-Job-Training. It offers an excellent opportunity to explore the latest innovations by participating in activity-based workshops.

Our National Recruiters

Testimonials

FAQs

A skilled customer service advisor always strives to create a good rapport with his customers. He should have full understanding of his businesses’ functions and services.

Customer service advisors interact directly with potential, new and existing clients. They help customers with complaints and questions, provide information about products and services etc.

A certificate in Customer Service Advisor program can help the candidates get hired by various car and bikes dealerships.

Along with a certification, you must have excellent communication, problem-solving and organizational skills.

Most of the service advisors get a commission on selling the services.

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